FAQs

Pet Fair's: Frequently asked questions

Welcome to Petfair's Frequently Asked Questions page! We know that being a pet owner comes with a lot of questions, and we're here to help. Explore this page to find answers to common queries about everything from puppy acclimation to grooming, health guarantees to transitioning pet food. Our goal is to provide you with the information you need for a happy and healthy life with your furry friend. If you can't find what you're looking for, remember that our knowledgeable staff is just a message or visit away. Let's embark on this pet-loving journey together!

To help your puppy acclimate, provide a quiet and comfortable space, introduce them gradually to family members and other pets, establish a routine, and offer plenty of positive reinforcement and affection.

Gradually introduce the new food by mixing it with the old food over a week. Start with a small proportion of the new food and gradually increase it while decreasing the old food to minimize digestive upset.

Start by keeping them separate and gradually introduce them in neutral territory. Allow supervised interactions and provide positive reinforcement. Patience is key during this process.

Typically, puppies need vaccinations for diseases like distemper, parvovirus, adenovirus, and rabies. Consult with a veterinarian for a personalized vaccination schedule based on your puppy's needs.

It's important to schedule a vet appointment within the first five days after bringing your new puppy home. This allows for a thorough examination and ensures the puppy's health and well-being.

Our 14-day health guarantee ensures that the pet you purchased from Petfair is free from contagious diseases and health conditions. Please refer to our terms and conditions for complete details.

We're here to assist you! Please feel free to reach out to us through our contact information provided on our website or visit our store during business hours. Our knowledgeable staff will be happy to help.

House training involves consistency, positive reinforcement, and a schedule. Take your puppy out frequently, reward successful potty breaks, and avoid punishment for accidents.

Grooming needs vary by breed. Regular brushing, nail trimming, ear cleaning, and occasional baths are typical. Our store offers a range of grooming products to suit your dog's needs.

 Preventive measures include using flea and tick control products, keeping your dog's living area clean, and avoiding high-risk areas like tall grass.

Use a secure travel crate, bring familiar bedding, pack food and water, take regular breaks, and ensure your dog's ID tags and microchip information are up-to-date.

Sit, stay, come, down, and leash walking are basic commands that provide safety and control. Positive reinforcement techniques work well in training.

Provide appropriate chew toys, supervise playtime, and redirect your puppy to chew toys when they start chewing on inappropriate items.

Socializing your dog helps prevent behavior issues. Expose your dog to various people, pets, and environments while using positive reinforcement.

Itching, excessive licking, ear infections, and gastrointestinal issues can be signs. Consult a vet to determine the cause and explore suitable diet options.

Teach kids how to approach dogs respectfully, supervise interactions, and establish a safe space for your dog to retreat to if needed.

Exercise needs vary by breed and age. Generally, dogs need regular walks and playtime to stay mentally and physically healthy.

Different breeds and sizes have varying nutritional needs. Consult with our staff to find the right dog food and feeding schedule for your pet.

Our contract outlines the terms of purchase, health guarantee, and responsibilities of both the buyer and Petfair. It covers aspects such as health guarantees, return policies, and care guidelines. Please review the contract thoroughly before purchasing a pet.

At Petfair, we are dedicated to connecting pets with loving families. Our store offers a wide range of high-quality pet products, from food to toys, to meet your pet's needs. We prioritize the health and well-being of our pets and work closely with reputable breeders and veterinarians to ensure their quality. Your satisfaction and your pet's happiness are our top priorities.

Still have questions?

Still have questions? Reach out to us anytime! We're here to help you and your furry friend have the best experience possible. Contact our team, and let's chat